Bruh…… on an average 8 hour workday I log 10-12 billable hours in tickets, or projects, or whatever I happen to be working on. That’s from overlap/multitasking as I’m constantly interrupted in my tasks to help others with theirs. I’m lucky to get 2 minutes to catch my breath
Sounds like you should manage your time better, or hire employees. Having a word guesser respond to customers saving you single digit percentage points of time isn’t really making the difference that you think it is.
Bruh…… on an average 8 hour workday I log 10-12 billable hours in tickets, or projects, or whatever I happen to be working on. That’s from overlap/multitasking as I’m constantly interrupted in my tasks to help others with theirs. I’m lucky to get 2 minutes to catch my breath
Sounds like you should manage your time better, or hire employees. Having a word guesser respond to customers saving you single digit percentage points of time isn’t really making the difference that you think it is.
They 100% need to hire 2 more guys and pick what role they actually want me to do.