• atrielienz@lemmy.world
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    7 months ago

    You should go read the licensing agreement. For all the companies, not just Sony because like I said before they all have done this. WB would sue Sony into the ground for breech of contract if they didn’t remove those shows. They’re doing what they are legally obligated to do. I’m not advocating for letting sony off the hook here. I’m saying this will continue to happen every time a license holder decides to cut out the middleman and make their own streaming service, and unless you hold those license holders accountable it will keep happening because it is legal.

    This has happened to date with Sony at least once before, Apple, Google, Spotify, Amazon, and at least half a dozen other streaming services. Nobody ever wants to hold the supplier liable. And your apology analogy doesn’t work. The people got their streamed media. The product was delivered. The license to enjoy that media was for an unspecified time, which has now come to an end because the license holder of that media has decided they don’t want you to have it in that form anymore. They’re the bad guy here. In the event that you say bought physical discs, and they were never delivered because shortly after you made your order, the company you bought from lost the right to sell them they would refund you because they themselves would be refunded when they sent all that physical media back to the supplier. But in this case that’s not what’s happening. So it’s not a one for one analog.

    • Aceticon@lemmy.world
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      7 months ago

      Ultimatelly it depends on the local laws of each country.

      In plenty of countries, in Agreements with Retail Customers, there are by Law various things which if present in the Agreement are considered invalid hence null and void. Also there are mandatory “clarity” and “upfront” criteria for certain kinds of Agreements terms.

      So not only would Sony have to have in the User Agreement a clause or clauses covering the possibility that purchased viewing rights might be unilaterally withdrawn at any time by Sony, it would have to be in a form considered legally valid in a Legal Jurisdiction (i.e. such clause has to be valid and it has to obbey local regulations on clarity and proeminence and in an User Agreement which is actually valid (EULAs are not valid in most of the World because they are only presented post-sale).

      Of course in the “Fuck You Plebes” United States, pretty much everything goes - unless proven otherwise after somebody spent millions in a court case - so an obscure clause in an EULA de facto suffices in pretty much all but the State were Sony America has its HQ.

      • atrielienz@lemmy.world
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        7 months ago

        There is. That’s what I’m telling you. The agreement between the customer and Sony stipulates that the license can be revoked by the license holder at any time and in that case their purchases will not be reimbursed. That language is there specifically to protect them.

        But either way you’re failing to take the main point into account which is that WB is not facing backlash for this, but Sony is. Both of them should face this backlash together.

        “SONY grants you a limited, non-exclusive, personal, non-transferable license to use the SOFTWARE solely in connection with your compatible device (including, but not limited to, SONY’s products which the SOFTWARE is embedded in or bundled with) (“DEVICE”) solely in accordance with this EULA and the usage instructions as may be made available to you by SONY or the THIRD-PARTY SUPPLIERS. SONY and the THIRD-PARTY SUPPLIERS expressly reserve all rights, title and interest (including, but not limited to, all intellectual property rights) in and to the SOFTWARE that this EULA does not specifically grant to you.”

        The license is revoked and is not transferable. Believe me when I say that none of the companies that have had this issue previously have reimbursed their customers in any countries that I can find due to riders like this.

        This is an article from the last time this happened with Sony.

        https://www.pcmag.com/news/studio-canal-movies-purchased-on-playstation-store-get-deleted-aug-31#:~:text=This means that anyone who,for the content being removed.