Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

  • NathanielThomas@lemmy.world
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    1 year ago

    It clearly doesn’t suck or there wouldn’t be one on every street corner in North America.

    But I’m sure you’re right about the automation. They don’t want variability in your experience. They want a coffee in Texas to taste the same as a coffee in Iqaluit.