Can’t tell if this is a good or bad thing. American Express certainly is more well known for superior customer service, but they also seem to be less accepted at more retailers. Curious to see what comes out of this.
I hope not. I just canceled my Amex platinum card because they didn’t have my back on a $33 charge back.
As much as I love my Apple Card I would probably drop it if Amex takes over.
I’m sorry that happened to you, that sucks.
But I also think it’s statistically unlikely any other bank would have done any better in that situation given other experiences posted on the web.
I’ve had great luck with my Citi card.
I made the mistake of ordering a Nordictrak bike and paid for non refundable delivery and setup. After getting screwed around from nordictrak CItibank got me my full money back, almost $3000 including the non refundable setup and delivery.
Amex wouldn’t do anything for $33. I will always trust Citi bank over anyone else.
would this change the user experience all that much?
If this were to happen, less stores expect AmEx so it’s possible your card will be less usable at the places you frequent.
strange. i didn’t realize banks may not be accepted. i’ve only ever had an issue with visa/mastercard.
Broadly speaking the card and the bank aren’t always the same entity. The card is just the card (Discover/AmEx/Visa/Mastercard), the issuing bank is what is extending you the credit line.
Not all cards work with the merchant/vendor. Visa and Mastercard have generally the largest reach. AmEx is notorious for less support.
With that said I reckon paying by Apple Pay is sufficient to get around that insofar as the vendor/merchant accepts it.
