We also have agile coaches but the way my team uses jira is not at all how its supposed to be used. They are basically forcing it on us and people arent thrilled so the agile coaches are trying to mold it to what they want but they dont want it. Its a whole thing. Im also not a scrum master, Im an engineer pretending to be a scrum master as well as doing my other work and our agile coaches are…clueless for lack of a better word. Jira works great for our other teams. Just not the team Im on.