Google will discontinue the Basic HTML version of its Gmail service in January 2024.

It’s unclear when Google made the decision to end Basic HTML support – news of which can be found in this support page titled “Use the latest version of Gmail in your browser.” Archive.org’s last capture of the page comes from late 2022, and Google’s own cache has not coughed up info that would identify the date of the change.

The Register asked Google when the decision to end Basic HTML was made, and why.

A spokesperson sent us the following statement:

“The Gmail Basic HTML views are previous versions of Gmail that were replaced by their modern successors 10+ years ago and do not include full Gmail feature functionality.”

Google suggests that not including “full Gmail feature functionality” is the point of the Basic HTML offering. When your correspondent loaded it, Google delivered a warning that it is “designed for slower connections and legacy browsers.”

Intriguingly, when we used Chrome’s Inspect>Network tool to test the HTML page’s load time, it came in at 1200 milliseconds. Full fat Gmail loaded in 700 milliseconds – but then kept loading elements for almost a minute before settling down.

The decision has been criticized by Pratik Patel, who describes himself on Mastodon as “a blind technologist … who finds himself championing #accessibility for fun and necessity.”

“I know many #blind people who use GMail’s HTML view. Not only will they be confused but will be unhappy,” he wrote.

Patel also noted that Google has made Basic HTML view harder to find in recent months – a change he understands now that the feature has been cancelled.

Google is infamous for discontinuing services that – for whatever reasons – don’t meet its goals. Over the years it has killed off favorites like its RSS reader, flops like Wave, projects like Google Code that lost to rival offerings, and invasive ad tech that its peers rejected.

But the Big G has also kept some offerings alive after user uprisings. In 2022, for example, it persisted with the free G Suite legacy edition after fielding many complaints from users who felt they were promised the service would be available in perpetuity.

Google insists it is “committed to making accessibility a core consideration” and lists many accessibility features in Gmail – among them screen reader support and hands-free email.

  • Alk@lemmy.world
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    1 year ago

    It’s the other things that come with it that make the price worth it. Like the VPN, password manager, easy built in email aliases (key word easy built in), and drive storage. I paid for several of those solutions separately until combining them into a cheaper and more secure platform.

    • daq@lemmy.sdf.org
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      1 year ago

      What’s the total monthly cost for all these services in a package? “Worth” is different to everyone, but I suspect your definition is very different from mine considering I host my email with purely mail for $10/year and use bitwarden for another $10/year.

      More than a just money though - I’m very hesitant to switch my calendar and contacts management to proprietary software hosted by company in a different country.

      • Tekchip@lemmy.world
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        1 year ago

        As the saying goes “If you’re not paying for the product you are the product.”

        I’ve been using Fastmail for years now. Worth every penny. Doesn’t even come with “extras” other than a little webdav storage space.

        Most email providers have free tiers. Try them!Find the one that works best for you. Pay for that.

        • daq@lemmy.sdf.org
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          1 year ago

          Running email server only costs them ~$10/year/user. If you use too much, they will pass the costs to you. These guys aren’t trying to become next Gmail. They are just offering great service at reasonable price that covers their expenses and their staff’s time.

    • haruki@programming.dev
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      1 year ago

      This, for example I love Proton Pass so far. I completely replaced my Bitwarden with Proton Pass. It (Proton Pass) has built-in 2FA authenticator, password generator, Firefox extension, and email generator to hide my email address.

      Not happy with Proton Calendar (pretty basic) or Proton Drive (doesn’t support auto-sync, yet) but I’m patiently waiting for them.