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Every time it’s mentioned it’s only about sending e-mail to different providers, but the analogy doesn’t cover for example browsing your e-mail inbox and seeing communication from multiple sources. Just covering how one individual can send messages to multiple individuals via a common protocol is only half the picture.
Honestly it’s more like the old mailing lists (Majordomo days), where individuals would subscribe to a list, but that list might also subscribe to other lists themselves, and then you throw a web interface in front of it.
The biggest problem with that approach is your team loses their roadmap, funding for new initiatives, and ambition while that’s happening. Your sprint backlog has nothing but minor tech deficit tickets in it, and overall it becomes a chore to get anything done.