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We’re experiencing extremely high call volume.
Every hour of every day, because company won’t hire or pay for anything better.
Press 3 to have a representative call you back; You won’t lose your place in line.
Sure. Meanwhile, I get on their website and try their weird “chat” support popup, that somehow takes care of the problem hours before I ever get a call back.
This is why people hate phone support. And why I don’t trust and won’t buy products from companies who only have phone support (or “social media”, Facebook, Twixer). Give me a dedicated support email address, or something text-based (live chat, contact form) on website, thanks!
Way beyond foolishness. It’s more like weaponized stupidity, cultist behavior, that’s threatening all of us with some kind of idiocracy.