Apple's lawyers argued that an angry customer "omits details" about a so-called "walk" where condensation built up in his AirPods Max, and that moisture in the company's flagship headphones is simply "more noticeable" than in competitors' models.
I wouldn’t call their projects overengineered. They’re overdesigned.
That’s kinda the big difference between apple and everything else. Apple products are impeccablly designed with engineering and flexibility of use as an afterthought at best.
It’s why they’re often years behind on the actual tech, but have it implemented in a very clean, “pretty” manner.
Other companies get the tech out there and offer more flexibility for the power users, but they don’t have the polish off Apple products.
I am quite sure this is a legal issue. If they admit the mistake, probably customers in many countries would be allowed a free replacement or refund. And then shareholders would sue the company because it is mandatory to work on maximising profit.
Sad, but true. If a CEO is not maximising profit, then the shareholders can sue, and the board (who represent the shareholders) can replace the CEO.
I wish this structure had a longer term view so that a CEO can also do what’s right - such as make decisions that might lose money now, but have a greater long term value (where value is not only defined by share price, but also things like goodwill, reputation etc).
I have a lot of apple kit - I appreciate their over-engineered approach to a lot of hardware, and I like their approach to privacy.
But they do make mistakes in design - the puck, the aerials, butterfly keyboards, unrepairability of design…
And one thing I really hate is their response to those errors. Its almost always to blame the user. I just wish they would be honest.
On repairability of design is not a mistake it’s a feature.
Repairability has just never been a high priority for them (which is bad). But it is becoming so, thanks to various governments forcing the issue.
I wouldn’t call their projects overengineered. They’re overdesigned.
That’s kinda the big difference between apple and everything else. Apple products are impeccablly designed with engineering and flexibility of use as an afterthought at best.
It’s why they’re often years behind on the actual tech, but have it implemented in a very clean, “pretty” manner.
Other companies get the tech out there and offer more flexibility for the power users, but they don’t have the polish off Apple products.
I am quite sure this is a legal issue. If they admit the mistake, probably customers in many countries would be allowed a free replacement or refund. And then shareholders would sue the company because it is mandatory to work on maximising profit.
Sad, but true. If a CEO is not maximising profit, then the shareholders can sue, and the board (who represent the shareholders) can replace the CEO.
I wish this structure had a longer term view so that a CEO can also do what’s right - such as make decisions that might lose money now, but have a greater long term value (where value is not only defined by share price, but also things like goodwill, reputation etc).
Unrepairability isn’t a mistake. It’s a feature (for Apple).