• CaptSneeze@lemmy.world
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    5 months ago

    The bigger reason I don’t go to McDonald’s is because of the self serve kiosks they’ve forced on us instead of paying people to run the registers.

    Price is still a reason though, so I’m glad they are at least considering that as well.

    • _number8_@lemmy.world
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      5 months ago

      i don’t get why people complain about this – i’d so so much rather type my order in myself, see what’s in everything, make modifications easily, etc without having to talk to someone. get those workers on the line and help ease the load on the kitchen

      • SaltySalamander@fedia.io
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        5 months ago

        They didn’t “get those workers on the line” though. They fired them. Fuck McDonalds, and FUCK ANY BUSINESS that forces these fucking things on us. I’m not there to work, I’m there to order food and eat. If you can’t be bothered to take my order, I can’t be bothered to drop a fucking dime on your business.

        • RagingRobot@lemmy.world
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          5 months ago

          They weren’t paying them a living wage in the first place let them replace it with screens

        • Pasta Dental@sh.itjust.works
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          5 months ago

          I can guarantee you nobody got fired for these machines, the turnover is already so fucking high there that it’s not even needed. When I worked at MCD I lasted an entire year and excluding the managers I was probably in the top 3-4 in terms of “seniority”

        • Mr_Dr_Oink@lemmy.world
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          5 months ago

          The McDonalds near me have people on tills as well as the self order machines. And you say they fired them. Can you prove that?

          To be clear. I dont think you are wrong, I have no idea, and I am genuinely curious and want to know if that happened. since you claimed it with such conviction, I assume you can give a reference or point me in the direction of the search terms I could use to find a source myself?

          • SaltySalamander@fedia.io
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            5 months ago

            I’m saying that the 4 McDonalds in my town don’t have front-line workers that take orders, save for the drive thru. All they have are the kiosks. Fuck that, and fuck them.

      • timbuck2themoon@sh.itjust.works
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        5 months ago

        Because I go there once in a blue moon and it’s easier for the guy doing it 1000x/day to push in my order than me finding it on a big dumb Kiosk menu.

        I won’t frequent places that force me to use a kiosk.

        • Paddzr@lemmy.world
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          5 months ago

          Decision paralysis.

          I don’t know the menu, seeing all the things flash by and not know what’s in them is my reason, but in the 3 years I only been there 2 or 3 times for ice cream or coffee. But the logic applies for all other places.

      • BakerBagel@midwest.social
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        5 months ago

        Maybe i am just too old and go to McDonald’s too infrequently, but i can never figure out how to get my order done properly on the kiosks. Try ordering a McGriddle combo with a Carmel latte. There’s no visible option for that. Unless you ppan on doing a basic order, the kiosks suck

    • iopq@lemmy.world
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      5 months ago

      Why would you want people to take orders? It’s not some amazing work that is satisfying. We should be glad these jobs are going away