• woelkchen@lemmy.world
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    3 months ago

    Those “ambassadors” are expected to take appointments via social media to show off the hardware and answer questions. That’s a job.

    • Aatube@kbin.melroy.org
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      3 months ago

      No? The only thing ambassadors will be required to do on social media is to list the events they’ll be attending.

      • woelkchen@lemmy.world
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        3 months ago

        Fist: Yes. "Where do I find the ambassadors in an event? Please reach out to the ambassadors on their social media if you have trouble locating them at events.

        As an event attendee, what can I get from meeting an ambassador? You can get your questions answered, share your feedback, and get Framework stickers and other goodies. In case you haven’t before, you will also get to see a Framework Laptop in person."

        It’s written down black on white: ambassadors need to be available on social media to schedule a meeting, reply to questions, and hand out “stickers and other goodies” (=those aren’t even for the ambassadors to keep).

        Second: so there are, by your own admission, requirements tied to getting some stickers.

        That’s a job. It’s not a full time job but it most certainly is a job.

        • Pika@sh.itjust.works
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          3 months ago

          please reach out to your ambassadors on social media

          That != “ambassadors are required to reply”

          I expect it’s layout is much like twitchcon, where you could reach out to your content creators for questions and meetups, but there is no obligation to respond.

          In the case of this, these people already were attending regardless, so it’s not like they wouldn’t want to mix and mingle via social media as is.

          • woelkchen@lemmy.world
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            3 months ago

            So they have to make their social media profiles public, open up their DMs but replying to those DMs is supposedly optional? Where does it say that in the FAQ?

            • Pika@sh.itjust.works
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              3 months ago

              where does it say it’s mandatory? It’s only stating things that they would have done regardless, I see nowhere where it says ambassadors are required to. The only requirement I saw was that they need to state what events they will be present at, and that’s only so they can distribute the items(primarily stickers) that they supplied the ambassadors and to actually use the program.

              It seems like your typical enthusiast volunteer program if you ask me.

              edit: rereading it they also reiterate that fact

              Thanks for sharing your concern. We definitely don’t want anyone to go out of their way to represent us. There are individuals who are already chatting with other event attendees, sharing their own experience with Framework Laptops and answering questions at various events without any affiliation to us, and we just want to get in touch with them. I guess “showcase” was the wrong word here. We are looking for ambassadors who would show what a Framework Laptop looks like to others who are interested. We are definitely not looking for a laptop salesperson. Hope this makes sense.

              • woelkchen@lemmy.world
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                3 months ago

                where does it say it’s mandatory?

                Read the FAQ. “Where do I find the ambassadors in an event? Please reach out to the ambassadors on their social media” <-- That’s impossible if disclosing social media profile wasn’t mandatory, duh.

                We are looking for ambassadors who would show what a Framework Laptop looks like to others who are interested. We are definitely not looking for a laptop salesperson.

                A sales person makes sales, ie. signed contracts. What they are looking for is a PR person. Chatting about the product and showing it off is PR.

                • Aatube@kbin.melroy.org
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                  3 months ago

                  I’m assuming that we agree that ambassadors are not required to answer questions other than location on social media nor schedule appointments now.