The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.
I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.
Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren’t even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they’d contact support to complain about paying for an app that doesn’t even load and may not have for months or years at this point).
I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs… amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.
Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I’d spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be ‘a shame’ if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.
You have definitely interacted with this ecommerce platform if you shop online.
Does this platform have an esports team and/or is it built with Rails?
Ohhh shit that’s a good one.
I recently de-googled but I completely forgot to check if I had any old app subscriptions. Thank you for indirectly reminding me to do that.
Big german TV production company with succesful primetime action series used rented cars for their stunts. Different people from the team rented them with full insurance, returned them crashed. They did this until every car rent in the city stopped offering insurance without retention.
Any chance to get to know which one? :)
The buildings alarm code was 0711. Guess where I worked…
I worked for for the railroad. Nothing is fixed ever. I witnessed hundreds of code violations every day for years. Doesn’t matter if a rail car or locomotive meets code as long as it “can travel” its good to go.
When an employee inspector finds a defective rail car management determines if it will get fixed. If the supervisor “feels” like “it’s not that bad” then the rail car is “let go”.
A lot of US freight railroads seem to love to manage themselves into the ground.
Oh, so like ambulances in the USA.
“The ambulance had issues making it unsafe (or even illegal) to drive? But it can still drive down the road? Doesn’t seem too bad: keep an eye on it.”
You’d think they’d have money to keep it pristine, with how much a short ambulance ride costs in the USA
Just like hospitals, that money is going straight to the top and staying there.
With the amount of money a 3 mile ambulance trip costs, you could buy a beater car and drive yourself there.
Worked in tech support for a satellite based Internet company that oversold its bandwidth on one of the satellites.
We told customers on that beam we were working on it. The actual solution was attrition. Eventually enough customers would quit that service would be better for those that remained.
Starlink must be getting like that in some places. The further away from civilization you are, the better the service. Use it in the footprint of a city and you’ll probably regret it.
I worked for a furniture store. They used to buy mattresses and furniture sets for like $200-300 and arbitrarily sell them for around $700-1000. I used to be able to haggle with people and still sell them for like double what they cost. I hated that job for so many reasons
Used to work in garden/hardware supply company. The best selling product cost $16 for manufacturing and delivery to our warehouse from China. They would sell in [national hardware chain] for $699. It was about a 40% markup in store, the rest of that $699 was eaten up by warehousing, shipping and staffing costs. If you couldn’t move that product in a reasonable timeframe then you’d start losing money on warehouse costs.
I figure most items I’ve purchased are 40% profit, 50% warehouse/shipping/staffing, 10% manufacturing/import.
The first steel mill I worked for, the test requirements were more of a suggestion than a rigid specification. I, a trained and skilled engineer with the capacity to make informed decisions, had to run all rejections by my boss who would tell me “it’s close enough” even if it wasn’t. Sometimes it bit us in the ass with warranty failures, but the warranties were probably cheaper than internal rejections (and what is brand perception worth?).
My second steel mill job, I was the one making the rejection decisions. I did the hard thing and rejected our failures but I also troubleshot them to prevent recurrence, making our product and capability better over time.
It very much matters who you buy your steel from; two mills can have vastly different performance for the same products based on how they handle these situations.
A friend of mine was a manager at a fairly upscale women’s clothing store.
She said that even at 95% discounts, they could turn a profit.
Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.
I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.
The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.
If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.
This was 2005. And yes, it broke every month with an odd number of days.
The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.
I think we work in the same company, the dude does not smell funny to me but maybe that’s just me.
Are you that dude?
I used to work for a popular wrestling company, billionaire owner, very profitable, would write off any OSHA penalties as the ‘cost of doing business’ just as they did in 1998, when The Undertaker threw Mankind off Hell In A Cell, and plummeted 16 ft through an announcer’s table
I want to believe… but the morph has always been exactly.
“nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer’s table.”
But I want to believe…
Edit: looking back at previous shittymorph posts. Grammar, punctuation and delivery is at much higher standard… I’m sad 😢. I’m hoping that I’m way way wrong. Can anyone reach out to shittymorph on reddit to confirm?
That is quite an astute observation, in fact many folks would have overlooked such precise details. As you could imagine, with newness and changing situation such as a major platform shift, and as we enter a revolutionary technological time period in hopes of a prosperous fediverse, it’s easy for us to become a overzealous and infatuated with all the excitement, but we must remember, it pales in comparison to the crowd’s excitement in nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer’s table.
There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem
When I worked at Bob Evans I watched a manager peel the expiration dates off of expired food and replace them with dates in the future to avoid waste.
Worked support for an electricity supplier. I was able to see a frightening amount of info about the customers. Even past ones who had moved elsewhere.
We also kept notes about each call, email, web or app chat. So if you were an asshole in the past, everyone will know going forward.
Also fuck landlords and landladies etc. More often than not, they were shitty to deal with.
Also we would often use Google Maps and Streetview to see what your house looked like. We also had pictures of the inside because the installation techs took pictures to confirm that works were completed as specified.
Alll of this was available to us for any reason, at any time with no oversight. And none of it was encrypted. There was also government websites in use up to 2020 that required internet explorer to use and had passwords as trivial as ‘Password1’.
I left that job because the pay was lousy and the stress was pretty full on. I respected a lot of people that worked there. Both higher ups and people who came after me. But fuck was there a lot of potential for bad actors or like stalkers etc to mess with your info.
I would reccomend to everyone. Please use password managers. Especially decent open source ones like Bitwarden. Take note of every piece of info that you give a company. From your phone number, address, email etc to even when you contacted them. Also try to not have your home look like an abandoned hovel on Streetview lol. Easier said than done I know. But it may affect your dealings with support people that you need help from. And lastly, please dont use Password1 as a login. Ever. Like please.