Job: cashier

Item doesn’t scan

Customer: “That means it’s free, right?”

🙄🙄🙄🙄🙄

Only about 4 weeks in as a cashier and I’ve heard this enough to last me a lifetime.

  • That_Devil_Girl@lemmy.ml
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    3 months ago

    Job: Welder

    Customer: “Hey I need a welder to fix the railing at my business.”

    Me: “OK, I can start work after you close for the day.”

    Customer: “Oh no, I’m not staying late. I need you to fix it during business hours.”

    Me: “OK then, it’s dangerous work so I’ll need to rope off the area and erect screens to protect the general population from weld flash and grinder sparks.”

    Customer: “Oh no, this walkway needs to stay open for customers during business hours.”

    Me: “Again, this is dangerous work. Somebody is going to get hurt if they’re permitted to walk through the work area.”

    Customer: “I don’t know why you’re being so difficult, just zap zap and you’re done.”

    Me: “No, it’s going to take a lot of work. The railing is rusted through so entire sections need to be replaced. It also needs to be level, up to code, cleaned for safety reasons, support the weight of an average adult human, and painted to prevent corrosion. We’re talking multiple days of work and it’s not cheap.”

    Customer: “Repairs are not in the budget, but I can spread the word and tell all my friends about you. I have almost two hundred followers on Facebook.”

    Me: (silently gets up and walks away)

    Customer: “Look at that, another lazy Millennial who doesn’t want to work. Typical. No wonder this nation is going down the crapper.”

  • weeeeum@lemmy.world
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    3 months ago

    Worked IT .

    Everything is working

    “Why do we even pay you guys ?”

    Something is broken

    “Why do we even pay you guys?”

    • pete_the_cat@lemmy.world
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      3 months ago

      I was gonna say “I worked desktop support for years…so pretty much everything” 😂

      This is why I became a Linux admin.

    • superkret@feddit.org
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      3 months ago

      We send out a monthly internal newsletter to management summarizing what we did that month in layman’s terms.
      We also include info about major security breaches, hacks or system failures that affected other companies along with a short explanation about why it didn’t affect us.
      It still goes over the head of management, but it gives them the feeling we’re smart, on top of things, and important.

      • whotookkarl@lemmy.world
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        3 months ago

        IT PR good managers do to sell the team and keep them off the block when layoffs happen because of say poor investment decisions like commercial real estate as that market plummets

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    3 months ago

    Me: Software developer. Other person: Sales guy.

    Sales guy: Have you finally fixed the XYZ bug?

    Me: What XYZ bug? Never heard of this before.

    Sales guy: The bug that impacted our project A, B, and C! It is there for years!

    Me: No, I have not fixed it. Because I just heard about this issue now. Nobody told me about an XYZ bug, or problems with projects A, B, and C.

    Sales guy: What? Why didn’t you know about such a bug? This cannot be possible! I’ll talk to the boss about your incompetence!

    Me: Because none of your team found it necessary to inform me? Maybe we should talk to the boss about this.

  • EleventhHour@lemmy.world
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    3 months ago

    “These Samsung appliances look nice…”

    Yes they do— and that’s all they do well. That, and break in expensive ways, often and early.

    Avoid Samsung appliances.

    Edit: I sell appliances

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      3 months ago

      Note for those reading -

      This doesn’t apply in Europe, or large swathes of the planet. Samsung appliances are excellent.

      The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.

      See the Hyundai scandal. Only happened in one country, because it could

      Breathe easy, EU folks

      • EleventhHour@lemmy.world
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        Really? How can a company make terrible appliances for a single country? They’re not made domestically.

        • Slippery_Snake874@sopuli.xyz
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          3 months ago

          Same factory just send the units that normally wouldn’t be sellable (defects and such) but still function to the US

          • grue@lemmy.world
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            3 months ago

            You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren’t just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.

          • EleventhHour@lemmy.world
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            3 months ago

            The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.

            • tomalley8342@lemmy.world
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              3 months ago

              Just because all defect stock are routed to the US inventory, doesn’t mean that US inventory is made up of all defect stock.

              • EleventhHour@lemmy.world
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                3 months ago

                as someone who deals with this professionally, i assure you: they are.

                every samsung appliance consistently fails in one of a few ways, so much so that it’s not simply a matter of by-chance defects. they’re design flaws.

                • bizarroland@fedia.io
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                  3 months ago

                  With Samsung it’s almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.

                  Samsung appliances that I have had have always had either broken plastics or fried circuit boards.

                  And they’ve got to know that these things break because there are always replacement parts for the specific ones that break, but if you’re not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.

        • edric@lemm.ee
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          3 months ago

          Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.

          • Hugh_Jeggs@lemm.ee
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            3 months ago

            You’re missing one big thing - there’s only one country that has horrendous consumer rights laws and a huge market, and 110v electric

            Well worth making models just for that one market

        • BCsven@lemmy.ca
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          3 months ago

          The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

            • BCsven@lemmy.ca
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              3 months ago

              For sure, their are model numbers specific to regions. Sometimes you see US Products available for various manufacturers and some say not for sale in Canada, which could be distributor rights or maybe won’t pass canadian electric standard or warranty requirements

        • BCsven@lemmy.ca
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          3 months ago

          The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

    • multifariace@lemmy.world
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      3 months ago

      I am surprised to hear this. I have not had any issues with my Samsung devices. I have a fridge, washer, dryer and television.

    • BCsven@lemmy.ca
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      3 months ago

      Ironically just repaired my samsung dryer. Two drum felt gaskets, and the belt since it was disassembled. Front gasket failed and tore out. After examining all components, the torque of belt drive pulls on one side of drum, this puts extra pressure one one set of the drum rollers (Rh side). The rear one is near the hot air duct so it gets more extreme working conditions. bearing has worn shaft slightly and plastic wheel was partially fatigued, so looks like that rollet was dragging and so belt pulls down more front of drum pinching seal from extended weight and torque. The paint was worn off the housings in this section so felt gasket had more friction in that zone. The rear roller near the heating generator duct is a bad design. especially since it hangs off the back housing which is quite flexible in that area. Thankfully the repair was simple, other than completr disassembly , but not convinced it will last long.

    • bizarroland@fedia.io
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      The only Samsung products I have never had not fail on me is RAM and ssds, and the only reason the ssds have not failed on me is that I’ve not bought their latest ones that have sudden mysterious failure issues.

      Every single Samsung product I have ever owned has broken, and almost always when it’s not actively in use. I go out of my way to tell people about this and to attempt to dissuade them from using Samsung products because of this.

  • tuckerm@supermeter.social
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    3 months ago

    Job: cashier. Not my current job, but definitely the one that racked up the most irritating quotes.

    Customer: “Now, don’t you try to double scan my items. I’m watching you.”

    I heard this one constantly when I was a cashier at a grocery store. At first I assumed that they were kidding. After all, it’s such a stupid accusation to make. It was only after about 100 elderly people had said it while staring daggers at me that I realized they weren’t kidding.

    I assume there must have been a news report in the 1960s about store clerks charging you twice for an item and then taking the extra cash, and a certain kind of person had been paranoid about it ever since. Except this wasn’t in the 1960s, it was the 2010s, and such a scam couldn’t even work anymore. The cash register isn’t just a lockbox like it was in the 60s, it’s a computer and it knows exactly how much money should be in it. And if it has less than that in it when your shift ends, you’re screwed.

    Plus, you’re paying with a credit card, Gertrude, how am I supposed to steal your shit when you’re paying with a credit card?

    I think the thing that made it so irritating was the fact that they are willing to whip out this assertive, domineering attitude at you based on information that hasn’t been true for about forty freaking years. They have a mistrust of other people because they don’t know how the world works anymore, yet they think they’ve outsmarted you.

    • Kanzar@sh.itjust.works
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      3 months ago

      Sometimes the scanning technique can mean an item is accidentally scanned twice. It’s a bit of a faff around to have to go to the CS desk to get a refund, so I can understand them wanting you to not make any mistakes in the first place.

      • mercator_rejection@programming.dev
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        3 months ago

        Why would they have to go to the CS desk? the cashier can just change it right there. It happens occasionally where they scan too many items and have to void some out, it’s really not a big deal.

  • young_broccoli@fedia.io
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    3 months ago

    Im a locksmith.

    Customer: Do you make duplicates? Me: Yes C: How much? M: Depends on the type of key C: The normal one M: -_-

    Or, after opening a customers door who was locked out:

    C: Why so expensive tho? It only took you five minutes! M: -_- (Thats exactly why you dumb fuck, and I told you the price beforehand)

    I also hate when people tries to haggle the price because I know for a fact that Im the cheapest locksmith in the area.

    • bandwidthcrisis@lemmy.world
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      3 months ago

      That reminds me of the joke where a factory has a big machine break down. They call in a specialist to fix it.

      The specialist looks at the machine for a moment, hits it with a small hammer and it starts working instantly.

      But on being told that the repair cost is $500, the factory owner is outraged and asks how that can possibly be justified for less than a minute’s work.

      “Well, it’s $5 for use of the hammer, $495 for knowing exactly where to hit the machine.”

      • Thebeardedsinglemalt@lemmy.world
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        3 months ago

        “Well, it’s $5 for use of the hammer, $495 for knowing exactly where to hit the machine.”

        Same thing with working in IT

        “You just sit and hit buttons all day”

        Yeah, but it’s knowing which buttons to press

    • ArcaneSlime@lemmy.dbzer0.com
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      3 months ago

      Tbf I’d be kinda pissed (at the situation not you) if I called a locksmith and they just whipped out a Carolina roller and got in in .3s lol.

      “Goddammit where can I get one of those?!”

      (Internet of course. I already have a long and a portable.)

      • young_broccoli@fedia.io
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        3 months ago

        Yep, hooks, shims, combs, etc. I love them, customers hate them. Get a better door/lock is what I tell them, but your next lock out might be more expensive.

        • ArcaneSlime@lemmy.dbzer0.com
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          3 months ago

          Oh for sure. I meet in the middle, my deadbolt is alright, and it’s always locked unless I’m actively using the door, if I walk out without my keys I’ll get locked out because of the knob, but I can just shrum my way right past the knob lock and retrieve my keys so I can lock the bolt on the way out, and be good to go!

          The only thing I need a locksmith for is I have a safe that needs to be re-locked with a dial instead of digital.

  • hactar42@lemmy.ml
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    3 months ago

    Can you change the report for this one customer who has a nonstandard completely fucking stupid set up that none of your collection points account for and goes against the entire point of this report?

    Well, maybe not those exact words. It’s more like:

    • rep: customers XYZ doesn’t like what they see on the report
    • me: well tell them to clean up their shit and stop leaving orphaned systems in their environment
    • rep: well can’t you just exclude the orphaned ones
    • me: the point of the report is to help you clean up your environment. If they did that it would show improvement week over week until it got to the levels they want to see.
    • rep: they don’t want to do that, they just want them excluded from the report
    • me: no
    • xthexder@l.sw0.com
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      I hope this customer is being charged for these orphaned systems. They’ll care more if it’s costing them money.

  • BlackRing@midwest.social
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    3 months ago

    I work retail. People walk up to me like I’m a robot.

    “Duck tape??” They just… Bark at me. I have gotten to the point that I refuse to tell them where something is until they treat me like a human being and ask a very simple question, “where’s duck tape?”

    • MutilationWave@lemmy.world
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      You’re gonna hate me for this but since it’s your job you might want to learn it’s “duct” tape.

      • BlackRing@midwest.social
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        3 months ago

        Not what they asked for. Duck tape is a brand, and is in my department. Duct tape is in plumbing which also does HVAC products, and is actual foil tape with a peel off backing, actually used for ductwork.

  • SoleInvictus@lemmy.blahaj.zone
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    3 months ago

    From many years ago, in a previous career.

    Job: IT

    Issue: hardware of some kind is broken

    Customer, incredulous: “…but it wasn’t broken yesterday!”

    Yeah, no shit. That’s how things break. They’re fine, then become broken. Why is this even being discussed?

  • Remy Rose@lemmy.one
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    3 months ago

    Patron using the computer: “Your Google is broken! No matter what I search, it just shows me books!”

    Me: “…you’re typing in the library’s catalog. This isn’t Google.”

    • MonkeMischief@lemmy.today
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      Used to work in this exact environment. This tormented me daily.

      Along with crap like “You look pretty smart.” or “Hey I bet you’re a genius.”

      Or just typing their email address into the URL bar.

      Or just barking at you “PRINT.”

      Or “Why this no work, I click ‘E’ for ‘internet’.” (We had a stubbornly archaic IT lead who insisted on keeping Internet Explorer around for ages.)

  • ryathal@sh.itjust.works
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    3 months ago

    As a software dev.
    Client: we need feature by end of quarter.
    Me: cool, what do you expect it to do, do you have any requirements?
    Client: …

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    I’m currently a medical student in my clinical rotations…

    Me: “So it looks like we’re due for our (blank) month/year vaccinations. Have those been done already or do we need them today?”

    Parent: “Oh, we’re not vaccinating.”

    Me: screaming internally

    • dillydogg@lemmy.one
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      3 months ago

      I was going to say the EXACT same thing. People even are refusing the vitamin K shot in their newborns

      • medgremlin@midwest.social
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        I’ve heard the neonatologists say that they make the parents repeat back, write down, and sign a consent form that says “I understand that refusing the vitamin K shot significantly increases the chances of bleeding, including brain bleeds that can lead to significant disability or death.”

        Not many people seem to want to sign that form for some reason.

      • Jarix@lemmy.world
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        All i have is OccupartionalFirstAid Level 1 and it drives me absolutely insane with frustration to think about what things real health professionals worst fears might be.

  • ThatWeirdGuy1001@lemmy.world
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    Job: Cook

    Person: Manager

    “No one wants to work anymore”

    No one ever wanted to work motherfucker. That’s why we’re fucking paid to be here. If you weren’t paying us we wouldn’t fucking be here. But you pay us the bare fucking minimum and expect us to work like we’re paid immense luxury wages.

    Take a sandy brick and insert it as a suppository.

    • EtzBetz@feddit.org
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      I kinda want to work. (Developer) Or, at least, if I wasn’t working for money, I would be developing stuff in my free time for myself or something.

  • CharlesReed@kbin.run
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    At my last job as a project manager, I had a director that I worked with that I absolutely despised. On a regular basis we would have this (abridged) interaction:

    Director: I don’t understand what this report is trying to say. Take out abc and include xyz. Me: Ok. includes changes in meeting notes next meeting Director: What is this? Why does the report look like this? I don’t even understand why you would make it look like this. Change xyz and include abc. Me: But… Director: No buts, this is my team’s project. Me: …Ok. includes changes in meeting notes next meeting Director: What is going on with this? I don’t understand what’s going on. Why does this report change every time I see it? Me: … Bruh.

    This happened so many times that eventually I had to start including my manager in meetings with him, because this dude was insufferable and did not want to accept it when his ideas and changes were shit. He’d always deny he requested changes (even though I documented them in the meeting notes), and everything was everyone’s fault except his. Luckily another director that I got along with really well requested me to work on their projects and I got transferred.

    • deadbeef79000@lemmy.nz
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      Sounds suspiciously like a director way out of their depth and has little or no idea wha they’re doing.

      In order to feel like orlook like they’re adding value to the business they request changes they’re incapable of understanding themselves. Then get even more confused when things “magically” change: because to them it’s voodoo/magic.

    • ipkpjersi@lemmy.ml
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      That’s actually wild lmao, the only thing I had similar was when a director requested a change and was confused why something changed until I reminded him that he requested me to change it and then he said something along the lines of “oh, alright then, no problem”.

      I wonder if it’s like, some of these directors are just older than dinosaurs, and even when they ask for change they are incapable of handling said change, or they are just forgetting that they requested said change? I’m not sure…

      • CharlesReed@kbin.run
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        I kinda think this particular guy would get flustered and extremely frustrated whenever something would go wrong or there was a tight deadline, so he would take it out on everyone around him (dude would regularly threaten to have people fired for small mistakes that could easily be fixed). And since we were in an IT department with aging equipment/tech, there was always something broken or an effort to upgrade going on. It also didn’t help that he thought and firmly believed that he knew better than everyone else. After I got transferred, my manager had to take over his team because the rest of the PMs were either full up on bandwidth or just straight up didn’t want to work with the guy.

      • LoamImprovement@beehaw.org
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        3 months ago

        I get this with a young (30’s) CEO at a small business. Dude has literally zero follow through, he will ask for things, you will do them, he will forget he asked for them, and then complain you didn’t do an entirely unrelated thing that he never asked for. I am genuinely astounded at how he makes it to the office the few days he’s actually here.

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    3 months ago

    “Do this as a temporary measure. We will code it properly later” —> code that is hackish and will never be replaced.

    “We need you to do this one time because of someBullshit” —> congratulations, your team had to do this thing outside of your specialty, even though there exists a team dedicated to it, and now we’re just going to make you do it over and over again (despite, again, a whole team dedicated to that existing).

    • tuckerm@supermeter.social
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      Do this as a temporary measure. We will code it properly later

      I’m always blown away whenever someone says that they like some language or framework because it’s “great for prototyping.”

      Like, what magical fairyland software company do you work at where your prototypes are not immediately put into production as soon as they kind of start to work?